Terms of Service
Last updated: June 2026
Acceptance of Terms
By using Hoomans and Nera, you agree to these terms. If you do not agree, do not use the service. These terms constitute a binding agreement between you and PT Kreigan Hoomans Workforce ("Hoomans").
Service Description
Hoomans provides AI-powered brand management services through Nera, an AI brand manager. The service includes content generation, planning, approval routing, and integration with third-party tools. We reserve the right to modify or discontinue features with reasonable notice.
User Accounts
- You must provide accurate information when creating your account
- You are responsible for maintaining the confidentiality of your credentials
- You must notify us immediately of any unauthorized account access
- Accounts are limited to one user unless otherwise specified in your plan
- We reserve the right to suspend accounts that violate these terms
Acceptable Use
You agree not to use Nera for any unlawful purpose or in violation of these terms. Specifically, you must not:
- Generate content that violates any applicable law or regulation
- Infringe on third-party intellectual property rights
- Distribute defamatory, harmful, or misleading information
- Promote illegal activities, hate speech, or discrimination
- Attempt to reverse-engineer or circumvent the platform
Intellectual Property
You retain full ownership of all content you create using Nera. Hoomans owns the underlying technology, algorithms, platform code, and brand. We do not claim any ownership of your brand content, data, or intellectual property.
Payment & Billing
- Paid plans are billed monthly or annually as selected at checkout
- You may cancel your subscription at any time
- Refund requests are handled per our Refund Policy — see /refund
- Prices are subject to change with 30 days advance notice
- All payments are processed securely through our payment provider
Limitation of Liability
Hoomans provides Nera "as is" without warranties of any kind, express or implied. We are not liable for damages arising from your use of the service, including but not limited to content inaccuracies, data loss, business interruption, or any indirect or consequential damages.
Indemnification
You agree to indemnify and hold Hoomans harmless from any claims, damages, or expenses arising from your use of the service, your violation of these terms, or your violation of any third-party rights.
Termination
Either party may terminate the agreement at any time. Upon termination:
- You may export your data within 30 days of termination
- After 30 days, your data will be permanently deleted
- Prepaid fees for the current billing period are non-refundable
- Provisions regarding intellectual property and liability survive termination
Contact
For questions about these terms, contact us at info@thehoomans.com or WhatsApp at 0851-8305-1329.
